Privacy Policy

NELSIC Inc. (collectively, "DriveTest Canada", "we", "us", or "our") is committed to protecting your privacy online.

Our pledge is to safeguard any information we collect associated with you and your name.  We will make every reasonable effort to use this information only as you request.

This Privacy Policy applies to the website drivetestcanada.com (the "Site", or "Service"). This Privacy Policy describes how we collect, use, share and secure the personal information you provide. It also describes your choices regarding use, access, correction and deletion of your personal information.

1. How We Collect Your Information

Information that you provide to us about yourself

In connection with accessing or using our Service, we may collect information from you which can be used to identify you ("Personal Information"), such as your name, address, email address, phone, and other information about you. Some of this information is required to use the Service.

We collect information when you register, or contact us for support, or provide feedback.

Information collected automatically

We use the electronic records to compile statistics about how collectively our visitors interact with our Web site. These statistics contain no personal information and are only used by the DriveTest Canada technical support staff.

Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without cookies, you can access certain public-facing pages of our site. However, session cookies are required to login to your account.

2. How We Use Your Information

DriveTest Canada will not sell, exchange, or give your information collected online to a third party.

To Provide the Service:

We use your information to identify you, process your payments, provide you with technical support and assistance; and communicate with you about the Services via email. For example: we will contact you to notify you of any issues with the Services or any suspicious activity in your account.

To Optimize or Improve the Service:

We use your information to authenticate you, prevent fraud and abuse of our Services, get feedback, and perform research. The legal basis for these uses is our legitimate interest in the improvement and optimization of our service offerings and in ensuring the security of our services and we apply appropriate safeguards to protect your information.

3. How We Share Your Information

We share information with service providers, as required by Canadian Law, and in connection with the protection and enforcement of our legal and contractual rights.

With Service Providers:

We may share some of your information with third parties who provide services on our behalf to help with our business activities. This may include:

· payment processing,

· sending emails,

· sending text messages,

· providing customer service,

· sending marketing communications

With Public Authorities or Law Enforcement:

In certain situations, DriveTest Canada may be required to disclose personal data in response to lawful requests by the Ministry of Transportation.

We may also disclose your personal information as required by law (such as to comply with a subpoena or other legal process), when we believe in good faith that disclosure is necessary to protect our rights, to protect your safety or the safety of others, to investigate fraud, to respond to a government request, if we are involved in a merger, acquisition, or sale of all or a portion of our assets, or if we are involved in a bankruptcy or liquidation proceeding.

4. Rights & Choices With Respect to Your Information

Managing Marketing Communications From Us

We do not wish to send you any unwanted email and we have tried to make it easy for you to unsubscribe from any service you have requested. If you are receiving email announcements of our new features and updates, and wish to stop receiving them, simply email info@nelsic.com and request to be removed from any marketing communications.

Updating Your Personal Information

In connection with your right to manage your Personal Information that you provide to us, you may access, update, change, correct or request deletion of your information either through the Service or by emailing info@nelsic.com.

DriveTest Canada acknowledges that you have the right to access your personal information.

5. Data retention

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements. In certain circumstances we may be required by law to retain your personal information, or may need to retain your personal information in order to continue providing a service.

6. Security

We provide reasonable and appropriate security measures in connection with securing any Personal Information we collect. For example, we:

  • Constantly work to update our security practices to implement accepted best methods to protect your Personal Information, and review our security procedures carefully.
  • We use encryption for all connections to the Site for transmitting information
  • Train our staff and require them to safeguard your data.
  • Do not store any payment card data on our servers.

7. Changes to Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective.

8. How to Contact Us

If you have concerns about your privacy with the DriveTest Canada Web site, please tell us by submitting an email to info@nelsic.com.